Remove Duplicate Blackberry Contacts
Posted on | February 24, 2010 | View Comments
Steps to remove duplicate contacts
Image credit: SamUL @ flickr
I had an issue come up yesterday where I needed to reconnect a user’s Blackberry to our BES server. Upon reconnecting, the users contact list was duplicated because I did not clear the users device before reconnecting (nobody’s fault but my own). To clear this issue up I took these simple steps:
- On the Blackberry, open the contacts and go to your options. (Menu -> Options)
- Simply type: rset
- The device will prompt you to delete the local list and re-populate from the server, choose yes. (Probably a good idea to make a backup of the contacts on the server)
After a few minutes the device downloaded the contacts again and the duplicates were gone!
SIMILAR TOPICS
Comments
-
No