Steps to remove duplicate contacts

Duplicate Blackberry Contacts

Image credit: SamUL @ flickr

I had an issue come up yesterday where I needed to reconnect a user’s Blackberry to our BES server. Upon reconnecting, the users contact list was duplicated because I did not clear the users device before reconnecting (nobody’s fault but my own). To clear this issue up I took these simple steps:

  1. On the Blackberry, open the contacts and go to your options. (Menu -> Options)
  2. Simply type: rset
  3. The device will prompt you to delete the local list and re-populate from the server, choose yes. (Probably a good idea to make a backup of the contacts on the server)

After a few minutes the device downloaded the contacts again and the duplicates were gone!

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  • No

    nope

  • Jaime Mejia

    Very good. that saved my job, time and headaches. Thanks a lot. Pretty short instruction with a big solution.

  • http://www.synergy-blog.com/ Steve Latronica

    Jaime- glad to hear it helped you out!

  • http://www.facebook.com/profile.php?id=746237253 Porfirio Reyes III

    Thank you!! My local Contacts list had become corrupt and this saved me a lot of hassle!

  • Anonymous

    Awesome, this post really helps. Duplicates are really frustrating; this can cause other conflicts as well. On the side note using duplicate remover tool Scrubly Duplicate Remover is really effective. This automatically scan and delete those duplicates , merge compatible contacts and resolve other related conflicts.

  • Bryan

    you need a medal! this is brilliant!

  • http://www.kaltechsolutions.com website development

    Thanks for the simple tip. I removed all the duplicates.

  • http://www.arhelectric.com electrical contractor

    I am getting mad since 3 days on how to remove the duplicate contacts and this article made my job. Thanks!!

  • Tony

    Thank you. Solved my problem with some contacts having incomplete information as well as with duplicates. 

  • BB_Guy

    Great tip. Worked well.

  • Monga Vinit

    rockstar!!! thanks a ton..

  • ITadmin

    sweet…this is great.  

  • Shanhan

    This is a great help. I just reconnected to the BES and I had the same problem and it just solved like a magic.

  • Adam Thomson

    In blackberry mobiles sometime unwanted contacts deletion on
    done easily. I have a great solution for delete all contacts in blackberry. Add new apps into your cell that is multiple contacts delete. This is compatible for all blackberry mobile models. It’s very useful application. So install it in your mobile free and paid.