This afternoon I had a user who’s iPhone was fully charged (which we found out after we had gotten it to turn on) but would not power up. Screen was black and nothing could be done. Found a simple fix that worked.
1. Toggle the mute switch on the iPhone 4 or 5 times finally leaving the mute off.
2. Hold the power and home button down at the same time for 10 seconds or so.
Sure enough the device powered up and had a full charge. Oddly enough I remember similar issues with the earlier iPods where a similar combination of keys reset the device.
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