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Twitter announces a new user interface, #newtwitter

On September 15, 2010 · Leave a Comment · In News, Social Media, Web

Twitter has announced a new user interface that will be rolling out over the next few weeks. Some of the big highlights include:

Embeded images and video from all of the popular sharing services like YouTube, Twitpic, flickr, Vimeo and more. Related content for selected tweets that show similar conversations, replies, or [...]

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Apple’s Ping Handles Privacy Just Right

On September 2, 2010 · Leave a Comment · In Apple, Social Media

With the recent release of the Ping feature in iTunes 10, a new social platform has evolved for music lovers. I love the idea of bringing a social aspect to iTunes, but I’m not yet sold on the interaction with just the store. Why can’t my existing library of CD’s and digital tracks [...]

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A successful Twitter customer service experience with @Comcast

On August 17, 2010 · Leave a Comment · In Social Media, Web

Google ‘twitter for business use’ and you’ll see pages upon pages of best practices and case studies about business’s who use Twitter. Comcast gets it. I had an issue with a remote that the customer service center would not replace for me in person. I tweeted about it and mentioned @comcast along with [...]

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Beware Twitter Spam

On April 22, 2010 · Leave a Comment · In Social Media, Technology
Tweet

Tweet

Like most, I generally make it a point to keep an eye on my spam folder for things that may have slipped in. I don’t usually see much that surprises me in there, but I did see a fairly crafty and legit looking message that was actually spam. The message [...]

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How much does your online reputation matter?

On March 29, 2010 · Leave a Comment · In Social Media

In an article over on TechCrunch, Michael Arrington addresses some very common discussion points about social media. How much does your reputation online really matter? What are the repercussions of being in a picture littered with beer cans on Twitter or Facebook?

I’ll start by saying kudos to Michael Phelps. Shortly after winning [...]

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